General questions
What do you actually do?
You run the business. I fix the systems behind it.
That means your website, POS, inventory, online orders, shipping, and staff processes actually talk to each other instead of being chaos.
If you’re doing everything in spreadsheets or rushing between systems, I streamline it.
Are you a web developer or an IT guy?
Neither. I handle the part that you actually need: making your business systems work together and support your day-to-day operations.
What types of businesses do you work with?
We can help small to midsize businesses that move stock, serve customers, or pack orders, including:
- Small manufacturing / food production
- Retail
- Warehousing / fulfilment
- D2C e-commerce brands
- Cafés / hospitality with online components
- Trades with inventory/workflow headaches
Do you work onsite?
Yes, we offer a complete end-to end service that includes implementation and integration within your physical business operations as well as training and bedding-in support.
We’re centrally located within Melbourne and work with clients across the Melbourne metropolitan area.
What does it cost?
Fixed project fees based on scope.
How long does it take?
Usually 2 to 12 weeks, depending on complexity and decision-making speed.
eCommerce questions
Can it be more than that?
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Get your own Small Business Handyman.
Your business doesn’t need “consulting”. Instead, we diagnose and deliver the value-adding change your business actually needs.